The Macau Roosevelt Jobs Opening

Front Office Department – Duty Manager

• To consistently offer professional, friendly and engaging service
• To assist guests regarding hotel facilities in an informative and helpful way.
• Handles guest complaints and other related problems and reports to Front Office Manager.
• Build and maintain positive client and customer relationships
• To ensure proper staffing and scheduling of all Front Office
• Maintain an efficient, organized work space that encourages productivity at all times.
• Set departmental goals and create plans of action for achieving them
• Communicating with employees (resolving problems, assigning job duties, and providing the best possible and reasonable means to get the job done).
• Complete daily operational tasks in a timely manner.
• Perform general office duties as needed (sending/answering emails, phone calls, filing/electronically inputting forms, etc.)
• Perform related duties as assigned.

Job Specifications:

• College diploma or above (Hotel management or related majors preferred)
• Fluent oral and written English and Chinese skills
• Three years or more relevant working experience
• With related certificates preferred

The positions above based on working experience, new graduates are also welcome. Interested parties please send the application and resume with specify position to [email protected].