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The Macau Roosevelt Jobs Opening

Front Office Department – Duty Manager

  • To consistently offer professional, friendly and engaging service
  • To assist guests regarding hotel facilities in an informative and helpful way.
  • Handles guest complaints and other related problems and reports to Front Office Manager.
  • Build and maintain positive client and customer relationships
  • To ensure proper staffing and scheduling of all Front Office
  • Maintain an efficient, organized work space that encourages productivity at all times.
  • Set departmental goals and create plans of action for achieving them
  • Communicating with employees (resolving problems, assigning job duties, and providing the best possible and reasonable means to get the job done).
  • Complete daily operational tasks in a timely manner.
  • Perform general office duties as needed (sending/answering emails, phone calls, filing/electronically inputting forms, etc.)
  • Perform related duties as assigned.

Job Specifications:

  • College diploma or above (Hotel management or related majors preferred)
  • Fluent oral and written English and Chinese skills
  • Three years or more relevant working experience
  • With related certificates preferred

The positions above based on working experience, new graduates are also welcome. Interested parties please send the application and resume with specify position to [email protected].