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The Macau Roosevelt Jobs Opening

Front Office Department – Front Office Attendant

  • Checking guests in and out of the hotel in an efficient, courteous and professional manner
  • Ensuring that special requests are noted and fulfilled
  • Communicating with all departments regarding in house VIPs and any special requests/needs
  • Promoting and selling special hotel programs, special rate packages and upgrades when appropriate
  • Understands room status and room status tracking
  • Listening and responding to guest in a professional manner and assisting guests with any questions, directions, etc.
  • Managing and resolving all guest complaints and compliments in a professional and courteous manner

Job Specifications:

    • College diploma or above (Hotel management or related majors preferred)
    • Good oral and written English and Chinese language skills
    • With related certificates preferred

The positions above based on working experience, new graduates are also welcome.
Interested parties please send the application and resume with specify position to [email protected].