The Macau Roosevelt Jobs Opening
Front Office Department – Front Office Attendant
- Checking guests in and out of the hotel in an efficient, courteous and professional manner
- Ensuring that special requests are noted and fulfilled
- Communicating with all departments regarding in house VIPs and any special requests/needs
- Promoting and selling special hotel programs, special rate packages and upgrades when appropriate
- Understands room status and room status tracking
- Listening and responding to guest in a professional manner and assisting guests with any questions, directions, etc.
- Managing and resolving all guest complaints and compliments in a professional and courteous manner
- College diploma or above (Hotel management or related majors preferred)
- Good oral and written English and Chinese language skills
- With related certificates preferred
The positions above based on working experience, new graduates are also welcome.
Interested parties please send the application and resume with specify position to [email protected].