The Macau Roosevelt Jobs Opening

Front Office Department – Front Office Attendant

• Checking guests in and out of the hotel in an efficient, courteous and professional manner
• Ensuring that special requests are noted and fulfilled
• Communicating with all departments regarding in house VIPs and any special requests/needs
• Promoting and selling special hotel programs, special rate packages and upgrades when appropriate
• Understands room status and room status tracking
• Listening and responding to guest in a professional manner and assisting guests with any questions, directions, etc.
• Managing and resolving all guest complaints and compliments in a professional and courteous manner

Job Specifications:

• • College diploma or above (Hotel management or related majors preferred)
  • Good oral and written English and Chinese language skills
  • With related certificates preferred

The positions above based on working experience, new graduates are also welcome.
Interested parties please send the application and resume with specify position to [email protected].